Using Migo AI responsibly

These terms describe how you can use Migo AI, what to expect from the platform, and the responsibilities that apply when you access our services.

Last updated

April 28, 2026

Reading time

9 min

Applies to

All Migo AI users

Quick summary

Migo AI provides structured journeys, guidance, and optional premium add-ons.

Users are responsible for accurate submissions, lawful use, and protecting account access.

Credits and premium services are subject to the product terms presented at purchase or activation.

The platform supports decision-making but does not replace professional legal or regulatory advice.

Scope of the service

Migo AI helps users navigate migration-related workflows through guided journeys, AI assistance, updates, and add-ons. Features may evolve as the product grows.

Some tools are informational, while others support task execution, document preparation, or expert-led review. Availability may vary by route, destination, or provider.

Account responsibilities

You are responsible for maintaining accurate account details and for protecting your login credentials. You should notify us promptly if you suspect unauthorized access.

If you submit false, misleading, or incomplete information, this may affect your journey guidance, support quality, or access to certain services.

Provide accurate identity and application information
Protect your password and account access
Use the platform only for lawful and authorized purposes

Credits, add-ons, and payments

Chat guidance is free, while credits are used for paid add-ons and expert services. Pricing, pack value, and applicable conditions are shown in product flows when you purchase.

Certain services may depend on expert availability, document completeness, or route-specific requirements. Refunds or adjustments are handled according to the service context and purchase terms.

Limitations and updates

Migo AI works to provide accurate and useful support, but migration pathways can change quickly and may require official confirmation from regulators, employers, or government authorities.

We may update the platform, change features, or revise the terms when needed. Continued use after updates means you accept the revised terms to the extent permitted by law.