Your privacy matters at Migo AI

This policy explains what information we collect, why we collect it, and how we protect your data while supporting your migration journey.

Last updated

April 28, 2026

Reading time

8 min

Applies to

All Migo AI users

Quick summary

We collect only the information needed to deliver journeys, support, and product improvements.

Sensitive documents and account data are handled with restricted access and secure systems.

We do not use chat billing logic or hidden charges when processing your personal information.

You can contact us if you need access, correction, or deletion support.

Information we collect

We collect account information, profile details, journey selections, support messages, and uploaded documents that are necessary to provide Migo AI services.

We may also collect usage data such as device information, browser details, and activity logs so we can maintain security, improve performance, and understand how the product is used.

Account and contact information
Journey, profession, and destination selections
Document uploads and add-on request data
Technical and product usage data

How we use your data

We use your information to deliver structured migration journeys, provide AI guidance, process add-ons, and improve the overall experience.

We may also use limited operational data to detect issues, investigate abuse, respond to support requests, and maintain service reliability.

How we store and protect information

We use layered administrative and technical safeguards to reduce unauthorized access, misuse, or disclosure of personal information.

Access to sensitive information is limited to approved systems, trusted providers, and team members who need it to operate or support the platform.

Your rights and choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal data.

If you need help with a privacy-related request, you can contact us through our support channels and we will review the request according to applicable laws and operational requirements.